House Rules

Payment Method

  • Cash on Delivery
    • Customer will pay courier service upon parcel delivery
  • IBFT (Inter Bank Fund Transfer)
    • Payment to be made via bank transfer prior to the dispatch of the order.

Shipping Policy

  • Delivery charges of PKR 250 will be charged for payment method: Cash On Delivery on order valued less than PKR 1000
  • Delivery charges of PKR 150 will be charged for payment method: Bank Fund Transfer on order valued less than PKR 1000
  • All packages will be dispatched via Leopard Courier Service across Pakistan
  • Order placed before 5 pm will be dispatched the next working day
  • Order placed after 5 pm will be pooled with the following working day’s order
  • Order placed on weekends and public holidays will be dispatched on the 1st next working day

Return Policy

  • Customer not satisfied with the product must return the product in it’s original condition within three working days from the delivery date
  • The returned item must be sent via registered mail using TCS/Leopard/OCS/DHL
  • The return shipping cost is to be borne by the customer
  • The purchase amount will be refunded within 5 working days to the customer via IBFT (Inter Bank Fund Transfer) upon verification of the returned item